Privacy Policy

This site is operated by Peter Cox Photography (company number 586143), based in Ballingeary, Cork, Ireland. I'm the data controller for any personal information collected through this website. You can reach me at info@petercox.ie.

When you place an order, I collect the information needed to fulfil it:

• Contact details — name, email address, phone number (if provided)
• Shipping address — to deliver your order
• Billing information — processed securely through Shopify's checkout; I never see or store your full card details
• Order history — what you purchased and when

When you sign up for my email list, I collect your email address. When you contact me through the website, I collect whatever information you provide in your message.

The site also automatically collects some technical information through cookies and similar technologies — see "Cookies" below.

I use your information to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and tracking information
• Respond to your enquiries and provide customer support
• Send occasional email updates about new work, exhibitions, or promotions (only if you've opted in — you can unsubscribe at any time)
• Improve the website and understand how visitors use it

I don't sell, rent, or share your personal information with anyone for marketing purposes. I never have and never will.

Your information is shared only with the services needed to run this business:

• Shopify — hosts the website and processes orders
• Payment processors (Stripe, PayPal, Shop Pay, etc.) — to process your payment securely
• Shipping carriers (FedEx, DPD) — your name and address so they can deliver your order
• Klaviyo — manages email marketing (only if you've subscribed)
• Print partners — for mugs and phone cases, your shipping details are shared with the fulfilment provider

Each of these services has their own privacy policy governing how they handle your data.

This site uses cookies — small text files stored on your device — to make the shopping experience work properly. These include:

• Essential cookies — needed for the site to function (shopping cart, checkout, login)
• Analytics cookies — help me understand how visitors use the site (e.g., which pages are most popular). This data is anonymous and aggregated.

You can control cookies through your browser settings. Disabling essential cookies may affect the site's functionality.

If you're in the EU/EEA, you have the right to:

• Access your personal data — ask me what I hold about you
• Correct inaccurate information
• Delete your personal data (subject to legal obligations like tax records)
• Object to processing or marketing
• Data portability — receive your data in a standard format
• Withdraw consent for email marketing at any time

To exercise any of these rights, email me at info@petercox.ie. I'll respond within 30 days.

I keep your order information for as long as needed to fulfil your order and for tax/legal record-keeping purposes (typically 6 years under Irish law). If you unsubscribe from emails, I remove you from my mailing list promptly. If you ask me to delete your account, I'll do so — though I may need to retain certain records for legal compliance.

Your data is protected by Shopify's enterprise-grade security infrastructure. All transactions are encrypted with SSL/TLS. I don't store any payment card information — that's handled entirely by the payment processor.

This site is not directed at children under 16. I don't knowingly collect personal information from anyone under 16.

If I update this policy, the revised version will be posted here with an updated date. For significant changes, I may also notify you by email.

Questions or concerns about privacy? Email me at info@petercox.ie. I'm happy to explain anything in more detail.