Refund policy

Every print is made to order - printed, checked, signed, and packaged for you individually - so I can't accept returns just because you've changed your mind.

If something is wrong with your order, I'll make it right:

Damage in transit - if your print, frame, canvas, or acrylic arrives damaged, I'll replace it at no cost. Just send me a photograph of the damage.

Printing defects - if there's a defect in the print quality, colour, or materials, I'll reprint and reship it.

Wrong item - if you receive the wrong print or format, I'll send the correct one immediately.

Not as described - if the product doesn't match what was described or shown at the time of purchase, you're entitled to a remedy under consumer law.

Exchanges - if you'd like to exchange a print for a different image or format, contact me within 30 days of receiving it. You'll need to cover the return postage.

Refunds - if a refund is due, it goes to your original payment method within 14 days - allow a few additional days for your bank to post it.

How to get in touch - email info@petercox.ie with your order number and a description of the issue. Photographs are really helpful.

None of this affects your statutory rights under Irish and EU consumer law.