We produce all our prints to order, so you can be sure you're getting the best quality work to hang on your wall. As a result, in busy times it can take a while to process the orders. In the worst case, which is generally during the peak months of July-September, it can take 4-6 weeks to receive large framed prints. Large canvases generally take 2-3 weeks. Unframed prints are generally also 2-3 weeks at worst.
We aim to get prints out as quickly as possible, so we would expect and hope that you would receive them earlier than the above timeframes. If you have a particular need to get a print quickly, please let us know in the order notes and we'll prioritize it for you, or you can email us at firstname.lastname@example.org.
Prints are well-packaged and in the unlikely event that it arrives damaged, we'll send a replacement free of charge. For more information on how we package and ship your print, take a look at the video below.
When your order ships, you'll receive an email with your tracking number.
Thanks for your trust, and we hope you get many years of enjoyment from your new print!